Our hosted payment gateways integrate seamlessly with your existing website. Accept payments from all major cards and digital wallets quickly and securely
EPOS and payment systems for hotels
Explore our industry-leading payment systems, including card machines, electronic points of sale (EPOS) and online integration for hotel chains. Whether you run a five-star hotel franchise or an independent guesthouse, we have hospitality solutions for you.
From accepting digital wallets and other payment types to letting guests pay in their home currency with Dynamic Currency Conversion, you can trust Elavon for secure and convenient payment processing to help visitors feel right at home.
Tailor-made payments for hotels
We team up with leading technology partners you already know, making it easy to integrate with platforms you already use. With our trusted partners, we can deliver bespoke payments systems for hotel businesses.
Data security for your hotel and guests
We'll help you meet the highest security standards set by the Payment Card Industry Data Security Standard (PCI DSS) with data encryption, pre-authorised payments, access control and real-time reporting of payment activity.
Trusted by brands all around the world
Suite solutions for
hotel payment needs
- DCC lets overseas guests pay in their home currency
- Take payments anywhere – at the reception desk, restaurant, bar or spa
- Pre-authorisation secures bookings. No need for payment processes to interrupt your guests’ stay
- Wide range of card and online payment options
- Secure, reliable and trusted, with the latest security technology to protect you and your guests
- Accept all major payment types and get funded fast with same-day settlement option
- Data and insights to track your payments
“If we make it clear we accept all the ways visitors want to pay throughout their visit, we take that conversation out of the experience – be that by app, smartphone or contactless at checkout. This makes it more about relaxation, enjoyment and value, rather than cost.”
Michael Caines, chef-owner, Lympstone Manor Hotel
In-house payment systems for hospitality
Pay at desk
Manage pre-authorisations from guests at reception to secure bookings and protect your income.
Pay at table
No need to interrupt guests' fun: take payments at restaurant tables and let larger groups split the bill.
Pay at counter
Pay for takeaway services using an EPOS system that's ideal for your hotel's restaurant or café.
Run your hotel better with Elavon solutions
Reception
Manage accommodation bookings, currency conversion, pre-authorisation top-ups and express checkout to help your guests relax from check-in to check-out.
Guest areas
For hotel-wide omnichannel payments, provide a connected experience – whether guests are in their rooms or in the lobby, restaurant, bar or spa.
Restaurant
Take orders in your restaurant and send them to the kitchen. At the end of the meal, let diners pay how they like: charge it to their room, pay at the table or split the bill.
Kitchen
Manage menus and get orders and special requests direct from tables. Manage stock in real time to keep your freezers, refrigerators and larders up to date.
Back office
Manage staff rosters, track sales and streamline end-of-day reconciliation. Real-time reporting, even across hotel chains, helps you stay on top of budgets.
Events
For social and corporate events, big and small. Make it simple to manage large group payments, track deposits and take payments from overseas attendees.
Protection, monitoring and support for hospitality
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Use Virtual Terminal to take payments from guests over the phone. Virtual Terminal lets you generate a secure, specific payment URL, which you can then email or text to the customer to make the payment. You can use it on any device that’s online, instead of needing to use a physical card machine.
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Enhance and protect your hospitality brand with systems that are consistent across all your properties. Get reporting from all your sites too, to help you plan your business.
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Run your business better and dig deep into spending patterns, revenue sources and guest behaviour with our Elavon Connect online reporting portal – you can even compare different premises within a hotel group.
“Dynamic Currency Conversion is very important to us and our relationship with Elavon. DCC covers all the different home currencies our clients want to pay in, and Elavon covers the exchange risk.”
Elena De Santis, director of finance, Sheraton Hotel Lake Como
More from hospitality businesses
Wierzynek Restaurant: a restaurant story
At Kraków’s oldest and most famous restaurant, some 90% of payments are made by card and 70% of diners are international. See how Dynamic Currency Conversion is delivering the guest experience diners expect.
Sheraton Lake Como: a hotel story
This luxury four-star hotel, with breathtaking views over Lake Como, has been an Elavon customer since 2019. Some 90% of its revenue comes from international clients, so the hotel prefers to work with a global player like Elavon.
Lympstone Manor: a hotel story
Elavon offers more than just a standard service, says owner and celebrity chef Michael Caine: "They actively innovate ideas and integrations to further enhance the efficiency for our team and the guest experience."
Hospitality insights
Payment trends in the hotel sector
Healthy eating, technology innovations, global travel and on-demand culture are reshaping the hospitality scene. Understanding emerging trends, preferences and behaviour patterns is key.
Omnichannel payments with Elavon and LS Retail
We've teamed with LS Retail to launch Elavon powered by FreedomPay. If you run operations on LS Retail software and want to take omnichannel payments, this is the solution for you.
FAQs
Get in touch
Click below to contact an Elavon payments expert.
Helping thousands of customers around the world grow their business through payments
Customer service and support
We’re here to help!
Customer service: 0818 20 21 20
8am to 6pm, Monday to Friday
Elavon technical support: 0818 30 31 30
24 hours a day, 365 days a year
Opayo product support: 01 240 8731
24 hours a day, 365 days a year
Copyright© 2024 | U.S. Bank Europe DAC. Registered in Ireland – Number 418442. Registered Office: Block F1, Cherrywood Business Park, Dublin 18, D18 W2X7, Ireland.
U.S. Bank Europe DAC, trading as Elavon Merchant Services, is regulated by the Central Bank of Ireland.
Helping thousands of customers around the world grow their business through payments
Customer service and support
We’re here to help!
Customer service: 0818 20 21 20
8am to 6pm, Monday to Friday
Elavon technical support: 0818 30 31 30
24 hours a day, 365 days a year
Opayo product support: 01 240 8731
24 hours a day, 365 days a year
Copyright© 2024 | U.S. Bank Europe DAC. Registered in Ireland – Number 418442. Registered Office: Block F1, Cherrywood Business Park, Dublin 18, D18 W2X7, Ireland.
U.S. Bank Europe DAC, trading as Elavon Merchant Services, is regulated by the Central Bank of Ireland.
