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Customer Resource Centre

Chargebacks

Card scheme chargeback cycles

Chargebacks are a challenge for every business and, if not handled properly, can be costly. As a merchant, it is important that you understand how the chargeback process works and what happens when you take it to an arbitration stage.

Every card scheme has a slightly different way of managing chargeback arbitration and we understand how complex the process can seem. Prepare your business for chargebacks with our helpful infographic guides which take you through the Visa, Mastercard, Amex, Diners Club, CUP, and JCB chargeback cycles step by step.

Disclaimer:

This website contains general information, it is recommended that you seek legal and expert advice regarding your own merchant chargeback policies.

 

Need to talk to us about chargebacks?

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